What We Collect and Why It Matters
When you create an account, we collect your name, contact details, and identity verification data. If you deposit or withdraw via bKash, Nagad, or Rocket, we log the transaction reference and wallet number — not your full mobile banking PIN. We keep payment records to verify
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transactions, resolve disputes, and meet our obligations under applicable law. Your device type, IP address, and session data are recorded automatically each time you access the platform, mainly to keep your account secure and detect unusual activity. We may share data with payment processors like bKash,
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Nagad, and Rocket strictly to complete your transactions. We do not sell your personal data to third parties. Retention periods vary by data type — account data is held while your account is active; transaction records are kept for the period required under applicable rules. You
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can request a copy of your data or ask us to delete it by writing to our support team. Availability of our service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.