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How TK68 Handles Your Personal Information

This page sets out exactly what personal data TK68 collects, why we collect it, and how we keep it secure. Access to our platform depends on your local law and eligible regions — but wherever you use your account, these privacy terms apply to…

Data collected at account levelbKash, Nagad, Rocket payment dataCookie and device dataYour right to access or remove dataContact us to raise a privacy request
TK68 How TK68 Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Data

We use SSL encryption across the platform so your account data and payment details travel securely between your device and our servers. Your bKash, Nagad, and Rocket wallet references are stored in encrypted form — our support agents can see a transaction reference but never your mobile banking credentials. If you believe your account has been accessed without your permission, contact us immediately via live chat so we can lock the account and investigate.

Encrypted Storage

All account and payment data is stored using encryption at rest. Wallet references for bKash, Nagad, and Rocket are masked so only partial details are visible internally.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Account data is held while your account remains open. Transaction records are kept for the period required under applicable rules, then deleted on schedule.

Your Right to Request

You can ask for a full copy of the data we hold on you, or request deletion of your account and associated records, by contacting our support team directly.

PRIVACY CONTACT

Reach Us With a Privacy Request

If you want to access your data, correct it, or ask us to remove it, our support team handles privacy requests directly. You can reach us through live chat on the platform, or send your request by email. We aim to respond to data-related queries as quickly as we can — response times depend on request complexity, but we keep you updated along the way.

Team online

Live Chat

Open the chat icon on any page of the platform. Select 'Account and Privacy' from the topic list to route your request to the right team.

Email Support

Send your privacy request with your registered contact details to our support address. We will confirm receipt and follow up with next steps.

Account Settings

Some data — like your contact details — can be updated directly from your account settings page without needing to contact support.

Common Questions About Your Privacy

Below are the questions we get most often about data and privacy on TK68. If your question is not covered here, reach out to support via live chat or email.

We collect your name, contact details, and identity verification documents at registration. Your bKash, Nagad, or Rocket wallet number is recorded when you make a payment.

We share data only with payment processors — bKash, Nagad, Rocket — to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered details and specify that you want a data access request. We will confirm and respond as quickly as we can.

Yes. Submit a deletion request through support. We will close your account and remove personal data, except records we are required to keep under applicable rules.

Payment references are stored in encrypted form. Your mobile banking PIN is never collected or stored by us — only the transaction reference and partial wallet number are logged.

We use session cookies for login continuity and analytics cookies to see which pages are used most. Manage or block cookies anytime through your browser's cookie settings menu.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.